MedExpress is an online healthcare service that connects patients with Canadian-registered doctors and a licensed Canadian mail-order pharmacy.
MedExpress ensures that every prescription, consultation, and delivery meets Canadian healthcare regulations, so you can safely access treatment from home.
Use this page to understand:
- How MedExpress is regulated in Canada
- How MedExpress protects your confidentiality
- Whether MedExpress medications are genuine
- How long MedExpress has been operating
How is MedExpress regulated?
MedExpress works with Canadian-registered doctors who review your consultation and prescribe medication when it is clinically appropriate.
MedExpress also partners with a licensed Canadian mail-order pharmacy that is authorised to:
- Dispense prescription medications in Canada
- Ship medications directly to customers across Canada
Canadian mail-order pharmacies are regulated by provincial pharmacy authorities and must follow strict healthcare standards. This regulation ensures that:
- Medications dispensed through MedExpress meet Canadian safety requirements
- Pharmacy processes follow government-approved guidelines
- Patient safety remains the highest priority at every stage
How long has MedExpress been operating?
MedExpress first launched in the United Kingdom in 2013.
MedExpress has since expanded internationally and now provides services in:
- The United Kingdom
- Germany
- Canada (launched in 2025)
This experience allows MedExpress to deliver a well-established and trusted online healthcare service.
Is MedExpress confidential?
Yes. MedExpress treats all patient information as strictly confidential.
Your information is only accessible to:
- Canadian-registered prescribers reviewing your consultation
- The licensed Canadian pharmacy dispensing your medication
MedExpress protects:
- Your medical information
- Your consultation responses
- Your order history
For full details on how MedExpress handles your data, see our Privacy Policy, which explains how your information is stored and used securely.
Are MedExpress medications genuine?
Yes. All medications provided through MedExpress are genuine and authorised for use in Canada.
MedExpress ensures that:
- Medications are dispensed by a licensed Canadian pharmacy
- Treatments meet Canadian regulatory standards
- Prescription medications are only supplied after clinical review by a qualified prescriber
This process ensures that every medication you receive through MedExpress is safe, approved, and suitable for your treatment plan.
If you still need help after reviewing the information above, additional assistance is available.