Do I need to provide medical records or blood work?
We may request recent blood work to better understand your health status, particularly if you have diabetes or pre-diabetes. Our clinicians typically recommend:
- Comprehensive Metabolic Panel (CMP)
- Lipid Panel
If you've had bloodwork within the last 6 months, you can provide those results. If not, we can guide you to order tests through approved Canadian lab partners at a discounted rate.
Do I need a prescription from my doctor to start?
No, you don't need a pre-existing prescription from your GP. Our Canadian licensed healthcare professionals will assess your suitability and issue a prescription if appropriate. We recommend informing your GP that you're starting this treatment, but the decision is yours.
What information do I need to provide for verification?
To safely prescribe your weight loss medication, we'll need:
- A photo ID (passport, driver's licence, or similar)
- A full-length photo of you standing up
These photos help us verify your age and eligibility and check that your BMI is suitable for treatment. Your photos are kept confidential and used only for this verification.
How does the consultation process work?
- Choose your preferred medication
- Complete a health Dynamic Digital Consultation about your medical history and current health status
- Upload your photo ID and full-length photo
- A Canadian-regulated healthcare professional reviews your information
- If treatment is appropriate, we'll issue a prescription and arrange medication dispatch
- You'll have access to ongoing clinical support and follow-up consultations
What if I don't meet the criteria for treatment?
If our clinical team determines treatment isn't appropriate for you for medical reasons, we'll refund both your consultation fee and any medication costs.