How do I reach the MedExpress clinical team?
You can contact our Canadian clinical support team:
- Secure messaging through your patient portal (we aim to reply within 48 hours)
- Phone support during business hours
- Email to our support team
For urgent medical concerns outside business hours, please call emergency services (911) or your provincial health line (e.g., 811 in Alberta, 811 in British Columbia).
I have questions not covered here
Our clinical team is here to support you throughout your weight loss journey. Whether you have concerns about medication effectiveness, side effects, or anything else, contact us directly. We provide personalised guidance and can explore adjustments to your treatment plan based on your individual needs.